My password isn't recognised so I can't access my emails on talktalk mail. It was working well until a few days ago then just went awol. I know that I've entered (a number of times) the correct password when trying to enter it on the talktalk website and nothing has changed on my email client which normally collects emails without a problem.
I've tried self help - by using the 'password change' on the talktalk website but that has a huge Catch 22. To change the password I have to enter the current password - but it doesn't work. It then offers to send a link to change the password to my email address - but since the password doesn't work I can't access the email with the link to change the password. Where do I go from here? Important work emails (I'm self employed) aren't getting through.
Ideas welcome!
