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Thinking of leaving TT after over a decade, but am concerned what will happen to my email address

Liz25
First Timer
Private Message TalkTalk

on ‎15-02-2025 11:22 AM

Message 2 of 2

Hi. I have been with Tt for over a decade but full fibre is now in my area and unfortunately TT don't offer what vodafone do (as need the 4 backup) for the cost. Vodafone include eg phone line, 4g backup up, extra router for less than Tt and as money is the focus for us all now I am going to be making the switch (my new costs either with tt or voda will be double). My concern is I have had my email address all this time & will not be able to pay extra to keep it. Is it active for a period of time? 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎16-02-2025 02:20 AM

Message 1 of 2

@Liz25 copied from a response to another customer:

 

If you choose not to subscribe to TalkTalk MailPlus then your email address / mailbox would get flagged for deletion and could then be deleted after 6 months or so.  You'd normally get an email prior to deletion.

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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