cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Thinking of leaving TT after over a decade, but am concerned what will happen to my email address

Liz25
Newbie
Private Message TalkTalk
Message 2 of 2

Hi. I have been with Tt for over a decade but full fibre is now in my area and unfortunately TT don't offer what vodafone do (as need the 4 backup) for the cost. Vodafone include eg phone line, 4g backup up, extra router for less than Tt and as money is the focus for us all now I am going to be making the switch (my new costs either with tt or voda will be double). My concern is I have had my email address all this time & will not be able to pay extra to keep it. Is it active for a period of time? 

0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@Liz25 copied from a response to another customer:

 

If you choose not to subscribe to TalkTalk MailPlus then your email address / mailbox would get flagged for deletion and could then be deleted after 6 months or so.  You'd normally get an email prior to deletion.

 

Gliwmaeden2, a fellow customer.