Timescale for sending email to be unblocked

[Ronald67]

Does anyone have any experience as to how long it takes for talktalk to unblock sending emails when they have incorrectly been assumed to be an ex broadband client rather than having a live broadband account?. An agent has filled in a form for me ( yesterday), but I' m still blocked

[siphosethu-TT]

You are most welcome, should there be anything you need in future I'm guessing you know where to find us. Thanks

[Ronald67]

All good thanks, no problems dending or receiving on both of our mailboxes. Thanks for checking though, much appreciated !

[siphosethu-TT]

Hi there @Ronald67, I hope everything is working fine with your emails and the issue has been sorted. If not please get back to us as soon as possible as emails are being deleted. 

[siphosethu-TT]

Hi there MooseMoosovitch, please start your own thread so we're able to assist you. Thanks

[MooseMoosovitch]

I’m having the same issue. I was told it would take 24 hours, but I’m still waiting

[siphosethu-TT]

I'm really sorry about that but we currently don't have a timescale so please hang in there. As soon as we have an update we will get back to you. Thanks