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Tinyworld email incident Updates

fr8ys
Community Star
Private Message TalkTalk
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UPDATE - Thursday 10th July 

 

17:00-Appears cleared now.

 

Customers are reporting the issues are occurring again.

 

*********************

 

UPDATE -Monday 7th July 

 

Some customers are reporting this is now fixed. Please retry your email.

 

Thank you

 

*********"*""""""""

 

 

UPDATE - Friday 4th July

 

Customers are again reporting problems. This has been referred back to the technical team for resolution. The information and advice originally posted below still applies.

 

Thank you

 

**********************************

 

Some customers are experiencing intermittent issues with their Tinyworld email accounts.

 

This has been raised as an incident and is actively being looked at by the incident team.

 

This is intermittent in nature and it is proving difficult to pin down.

 

As it's affecting many people there is nothing that you can do individually that will resolve this. However the incident team may ask support staff to check individual settings with some customers to see if they resolve the issue

 

Updates as they are received will be advised here.

 

If you have an issue please start your own thread so the extent of the problem can be fed back. 

 

Thank you.

 

This thread is for information only and will be locked for replies.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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