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My account has been hijacked

webwiz
Conversation Starter
Private Message
Message 3 of 3

My email account has been hijacked and the scammers are sending fake message to all my contacts asking for money and I cannot receive any emails

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

Try to reset your password, @webwiz.

 

https://community.talktalk.co.uk/t5/Articles/Changing-your-email-password/ta-p/2556067

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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sabelo-TT
Support Team
Staff
Private Message
Message 2 of 3

Hello there @webwiz, this is a very serious matter as we will need to further investigate this. As there are some sensitive details I will need from you I will send over a private message for this. Do check on your inbox. 

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