Tinyworld world emails not sending again

[DaveBeryl]

When sending emails from my Tinyworld account they come back saying 550 5.7.1  Reject for policy reason, This has happened many times befor.

[DaveBeryl]

Windows 11

[Thabile-TT]

Can you tell me the version of the operating system on your devices used?

Windows 10 or Latest versions

Windows 8 or older versions

[DaveBeryl]

Hi 

Windows 

[Thabile-TT]

I need to know the operating system on your PC?

Windows or

Mac OS

[DaveBeryl]

Hi

Personal Computer

[Thabile-TT]

I need to know what device are you using when accessing your email?

Personal Computer

Laptop

Smartphone

Tablets or 

Gaming consoles

[DaveBeryl]

Hi 

Yes I can access the internet

[DaveBeryl]

Hi

Will i need to be at home when you run your diagnostic tests as I will be out between 1200 to 1400hrs

I have tried to send email from my Tinyworld Web Mail but it comes back saying 550 5.7.1  Reject for policy reason.

[Thabile-TT]

Please confirm if you are able to access internet.

[Thabile-TT]

Hi there @DaveBeryl thanks for confirming this. We will need to run some diagnostic checks with you. 

[DaveBeryl]

Hi

This is happening to all emails i am trying to send out

This is the same issue as previous when this happened

[nambuso-TT]

I'm sorry for that. We did have issues with tinyworld emails previously. Please confirm if the issue is happening to all the emails you are sending out or its a specific email.

[DaveBeryl]

Hi

I use outlook classic to send and receive

I am able to receive emails but when sending they come back saying 550 5.7.1  Reject for policy reason.

This has happened many times befor and was ind that it was a problem in your server

[nambuso-TT]

Hi there @DaveBeryl. I am very sorry to hear this. Just to confirm how are you accessing your emails?