Ask us about your TalkTalk email account and Webmail.
13-06-2024 09:41 AM - edited 13-06-2024 11:55 AM
When i select the attachments icon and select 'Add Local File' NOTHING happens. It does not go to my Finder file so I am unable to select any files to send. This has always worked before until a month ago. I am using a Macbook Pro. Is there a setting I have turned off or something else? I have cleared my all time cache (not passwords) but not my browsing history but this hasn't helpedAny ideas welcome. I am able to attach files if I use my Outlook account
Monday
Ok so its a device setup issue. What about using Safari on the macbook does that work?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Friday
If I use webmail on Safari on my iphone it will allow me to add a file (but the files I need are on my macbook). Also if I use Outlook email on Google Chrome on my Macbook it also allows me to attach files. I currently forward all my Tiscali emails to my outlook account as a backup. The only problem is using Talk Talk on Chrome on my Macbook which is my default usage!
Friday
Could you try it either on a different device or in a different browser for me please?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 20-06-2024 11:40 AM
I have changed the setting as shown to allow pop ups for Talk Talk but this has not made any difference to allowing me to add a local file
on 20-06-2024 08:55 AM
Then this should help you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 19-06-2024 11:39 PM
Google chrome
on 17-06-2024 08:08 AM
Which browser are you using?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 14-06-2024 01:47 PM
Not that I am aware of. How do I check this though?
on 14-06-2024 12:58 PM
Hi PeterL62, you're not using a popup blocker by any chance are you?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.