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email support

Ask us about your TalkTalk email account and Webmail.

Unable to receive Tiscali emails to 1 of 4 Tiscali emails addresses.

Stiglet
Sightseer
Private Message TalkTalk
Message 4 of 4

Been receiving emails from TalkTalk to a Tiscali account. Since 5/5/24 not been receiving any emails to this account. My TalkTalk email accounts work OK as does my other Tiscali email address.

Why is my service interuppted??

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3 REPLIES 3

Message 1 of 4

Please send me a personal message with the affected email address.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Stiglet
Sightseer
Private Message TalkTalk
Message 2 of 4

Lets start again, I have 5 email address's for my TalkTalk mail account. Two of them are Tiscali and three of them are TalkTalk.

Since 5/5/24 emails from TalkTalk to one of my Tiscali adresses have not been downloaded to Thunderbird email client running under Windows 10. My othe four email addresses, both talktalk and tiscali are working OK. Ican send emails from both tiscali and talktalk email addresses to the tiscali address in question but they never arrive. I cand send emails from the tiscali account in question to any any of my four other adresses and they arrive ok. Looking in talktalk mail at the address in question shows all the emails correctly and is upto date. They are not being downloaded to Thunderbird running under windows 10.

What's wrong and how is it fixed???

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Stiglet, have you checked the account in webmail or only in another mail client?  The system is showing alot of unread mail in the account you used to register for the community.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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