That was me too! @carrotmuseum2
You asked 2 different questions and if you are accessing via another route other than Webmail, which I pointed you too, these are the settings you need to set up your email in programmes such as outlook and thunderbird.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
