Hello @zx6ali thank you for reaching out to us. I understand that you're experiencing an issue with your emails disappearing from all folders, and I’m here to help you.
First, let’s try a few troubleshooting steps to see if we can recover your emails:
Check Your Spam/Junk Folder: Sometimes, emails can be mistakenly filtered into these folders. Please take a moment to check there.
Search Function: Use the search bar in your email client to look for specific emails or keywords. This can help locate emails that may not be visible in your usual folders.
Account Syncing: If you’re using an email app on your phone or computer, ensure that it is properly synced with your email account. You may want to refresh or re-sync the app.
Check Email Settings: Sometimes, filters or rules can inadvertently move or delete emails. Please review your settings to ensure nothing is misconfigured.
Access from a Different Device: If possible, try logging into your email account from a different device or web browser to see if the issue persists.
If you’ve tried these steps and your emails are still missing, please let me know, and I can assist you further. It may be necessary to investigate this more closely.
Thank you for your patience, and I look forward to resolving this issue for you.
-Fez.
