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Frust67!29
First Timer
Private Message TalkTalk

on ‎06-07-2025 07:43 PM

Message 2 of 2

I am also a broadband user with old tiscali email address which I still use.  Have put details on personal profile but had yet another reminder that I would have to pay £5.00 per month.  How can I be sure that I will not have to pay and that email address will be still be active?  No one has acknowledged my profile update or confirmed anything.

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fr8ys
Community Star
Private Message TalkTalk

on ‎06-07-2025 07:59 PM

Message 1 of 2

No-one would have known you'd done it if you hadn't just posted.

 

Updating your profile only gives staff here the info to process it. The instructions said to start your own thread.

 

They will confirm in due course.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry there are plenty of ways to reach out if you need to speak to TalkTalk directly if you do not obtain the answer you require.
Please see the pinned post at the top of each forum page for a link.
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