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email support

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e mail hacked

francespaul
Team Player
Private Message TalkTalk
Message 2 of 2

Why are there so many reports on emails being hacked , mine has just been hacked ,for some reason we cannot set up new email or delete the ones we have what do we have to do fed up with changing passwords each day as i get somebody has tried to login with your email

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1 REPLY 1

Gondola
Community Star
Private Message TalkTalk
Message 1 of 2

Scan all your email devices to remove password capturing viruses, trojans and other malware before changing any password. Also to delete any Rules (Filter rules) spying on your mail messages by copying or diverting mail from your Inbox.

 

In addition, as soon as you get access to a newly migrated mailbox there is an additional Security option to forcibly sign out any unrecognised devices.

 

Via the main settings cog icon top right, select the All settings menu item, select Security and Sign out any unrecognised device or select Sign out all devices and confirm the sign out of all except the one you're currently using.

GondolaCommunity Star 2017-2024

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