cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

email hacked

Frank1959
First Timer
Private Message TalkTalk
Message 3 of 3

My email was compromised yesterday. The auto forward was turned on (not by me) and all incoming messages sent to another address. It also wiped out all my inbox and sent messages. all my address book received a message regarding if they used amazon and if clicked on, a request for buying something for me. The email is stable now but how can I get my lost messages back and stop it happening in the future. My anti-virus doesn't show anything wrong.

Please can you help

0 Likes
2 REPLIES 2

mandisa1-TT
Support Team
Staff
Private Message
Message 1 of 3

Unfortunately, the lost messages cannot be recovered.

0 Likes

mandisa1-TT
Support Team
Staff
Private Message
Message 2 of 3

Hi there @Frank1959  I am sorry to hear that. Have you reset your password? as that would be the first step

0 Likes