Ask us about your TalkTalk email account and Webmail.
on 23-04-2024 10:57 AM
cm9nec rejected your message to the following email addresses:
email address
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.
cm9nec gave this error:
zCSqrcs6z2JF6zCSqrOv8s Content rejected (TT992)
I have received emails from this company for years and they can no longer contact me so had to give them a gmail address. Please advise on above message?
14-06-2024 12:45 PM - edited 14-06-2024 12:46 PM
Hi jncape, while I make the preliminary checks please start a new topic then we can more easily track this for you.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 13-06-2024 02:19 PM
Ii thought this was fixed, but I just had another report of blocked email from the same sender. Error message
Error: | 550 5.1.1 HiWYsXtQ6cjq9 Recipient Undeliverable (TT512) |
Message rejected by: | cm9nec |
Please can you fix.
Domain of sender is churchofscotland.org.uk
on 24-04-2024 12:21 PM
ok thanks I'll raise a new incident for you.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 24-04-2024 10:31 AM
Yes it is
on 24-04-2024 09:14 AM
And its still happening this morning I take it?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 24-04-2024 07:55 AM
@taylorsestates.co.uk is one of them
on 24-04-2024 06:33 AM
The domain is talktalk.net, gmail.com etc basically what comes after the @ symbol in the email address.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 23-04-2024 05:14 PM
What the senders domain sorry im not technical
Just maybe half my emails aren't coming in Ive used your online bot and the are passing it on to another departments
on 23-04-2024 01:12 PM
Hi SF4622, can you provide the affected sende domains please?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 23-04-2024 12:58 PM
Same happening for me. There doesn't seem to be any way to log the fault. Anyone have any ideas if TalkTalk are likely to fix the problem? I appear to be randomly not getting some emails.
on 23-04-2024 12:32 PM
Hi sgsgsgsg, what is email sender domain?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.