@amahle-TT,
I am just catching up with the Talktalk threads and noticed that @frankb85's details had been displayed for all the world to see for the past three hours
@frankb85, it's important that you never post such information in the public thread. It looks like you have already completed personal details in the profile area which only you and staff can access, so they would be able to identify your account from that information.
Other information, like the email addresses for example, can be added in Private Notes, near the end of that section. Always remember to SAVE CHANGES.
@amahle-TT, it's best if staff never leave the personal details information on display when you spot them in a public thread.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
