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email support

Ask us about your TalkTalk email account and Webmail.

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MrBluesky
Team Player
Private Message TalkTalk
Message 25 of 25

Hello I have received a notification that I need to subscribe to continue using my email. I am an existing talktalk customer. I have hopefully filled the required fields in my profile of my account, please can you link my emails to my existing broadband account. 

            Thank you. 

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24 REPLIES 24

MrBluesky
Team Player
Private Message TalkTalk
Message 21 of 25

Hello  it seems I can still send and recieve emails but everytime I login I still recieve a warning message from a pop up box from Everymail asking me to subscribe. It gives two important deadlines,  8th september if you have not subscribed , you will lose acess.  31st of October if you have not subscribed your account and data will be permanently deleted. So should I just ignore this and continue to use my email as normal.

Thank you for your help.

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amahle-TT
Support Team
Staff
Private Message
Message 22 of 25

It seems that your broadband package is currently disconnected, which is why you received communication prompting you to subscribe to Everymail.

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amahle-TT
Support Team
Staff
Private Message
Message 23 of 25

Hi there @MrBluesky, I will look into this for you. But I can confirm that the emails are linked to email your account.

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ferguson
Community Star
Private Message TalkTalk
Message 24 of 25

It seems you have done all you need to. Bear in mind that the support team won't be back online until tomorrow. 

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