Hi Glenysp, I've checked your account status and its all looking good. I'm not showing any authentication errors on the mailbox. Have you checked mailbox using TalkTalk webmail or are you using a mail client like Outlook?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
