emails not received to my mailbox - TT992
17-05-2024 05:15 PM - edited 17-05-2024 05:26 PM
Message 4 of 4
hi
had a sender advise of bounced emails to my mailbox (lineone)
This happened on Saturday 11 May 2024
I don't know if multiple attempts were made to send this and/or over several days but the sender successfully reached me yesterday.
I have received emails from other senders during this period.
cm10gb1 rejected your message to the following email addresses:
**removedforprivacy**@lineone.net
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.
cm10gb1 gave this error:
5mvFsO9V99a5q5mvFsh5JX Content rejected (TT992)
I did see this thread from the latter part of april (https://community.talktalk.co.uk/t5/Email/Rejected-emails-TT992/m-p/3037122) - clearly there were some issues but I haven't seen other mentions of TT992 this week.
Do you need the sender domain?
Regards (and thanks),
Gary
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3 REPLIES 3
on 21-05-2024 07:17 AM
Message 1 of 4
We didn't receive any details on the root cause I'm afraid.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 20-05-2024 07:30 PM
Message 2 of 4
@Ady-TalkTalk wrote:Hi Gary, if your sender is still having trouble sending to you then please let me have the senders email domain. If nothing since the 11th then I can't scan for that.
Ady
thanks Ady
I'll come back to you if i hear of more issues
what was the reason for the multi user TT992 issues previously?
regards,
Gary
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on 20-05-2024 08:42 AM
Message 3 of 4
Hi Gary, if your sender is still having trouble sending to you then please let me have the senders email domain. If nothing since the 11th then I can't scan for that.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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