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email support

Ask us about your TalkTalk email account and Webmail.

everymail direct debit

Rayvaldo23
First Timer
Private Message TalkTalk

on ‎29-09-2025 03:20 PM

Message 2 of 2

Hi I am currently paying £5 monthly  by direct debit for email with TalkTalk and 'aware of the migration to Everymail. I received notification from my bank that a new direct debit had been set up by Everymail which at the time I wasn't aware of so thought it was a scam and cancelled the direct debit . They had already taken £5 for October

My concern now is that if I don't set up the direct debit again before Oct 31st I will lose my email facility and archived messages.

I have tried to find contact details for Everymail without success.

Hope someone can point me in the right direction

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fr8ys
Community Star
Private Message TalkTalk

on ‎29-09-2025 03:57 PM

Message 1 of 2

Log into your email on Everymail and either go to my account and from there set up the dd again, or once signed in use chat to ask them how to set it up.

 

Staff here cannot help as Everymail is a totally different system and company.

 

Hope this helps.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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