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lineone email account gone awol

durdle
Enlightened One
Private Message

on ‎16-03-2026 11:27 AM

Message 5 of 5

I have for many years had two lineone email addresses, both of which TalkTalk Support has recently linked with my broadband account. 

 

Both were working normally on Friday but, by the evening, the s....o one had gone awol. It shows as present in Webmail but with an error indicator, a ! character in a triangle.  All traces of it has just vanished from my mail app.

 

Can Support please investigate and get in touch by email, text or pm, but not phone, so that I can provide more information?

 

My own take is one or more setting has been changed and is now incorrect.

johno
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4 REPLIES 4

Mandisa-TT
Support Team
Staff
Private Message
In response to durdle

Tuesday

Message 1 of 5

Thank you @Gliwmaeden2 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎16-03-2026 01:36 PM

Message 2 of 5

@durdle, closing this thread to new posts. Please follow @fr8ys's advice and follow up on your previous topic.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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fr8ys
Community Star
Private Message TalkTalk

‎16-03-2026 01:04 PM - edited ‎16-03-2026 01:46 PM

Message 3 of 5

@durdle 

 

Please could you stick to your original thread that is already covering this topic please, as opening another will probably cause confusion and retread the same checks as have already done.

 

Thank you.

 

Your original thread for info is here.

 

https://community.talktalk.co.uk/t5/Email/Email-changes/m-p/3146770#M199662

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

durdle
Enlightened One
Private Message

on ‎16-03-2026 12:21 PM

Message 4 of 5

@nambuso-TT  I have a nasty feeling my pms to you are not reaching you. Can you confirm or correct that, please?

johno
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