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my talktalk email has been hacked

alancrum
First Timer
Private Message TalkTalk
Message 3 of 3

 My emails have been directed to spam and contain dozens of 'undelivered mail' notices which seem to have been sent by me to these undelivered recipients. As I write at this moment, the email has stopped working.What can I do to put things right?

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2 REPLIES 2

Message 1 of 3

Hi alancrum. if you believe you've been hacked the first job is to run antivirus and malware scans on all of your internet connected devices. Once those are clear, you can reset your password to take ownership back. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @alancrum I have no good suggestions but your post has been escalated and you should hear soon.

 In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here

I don't work here and all my opinions are my own.