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"Reciepient rejected -OXSEVD12_403"

gcyoung
First Timer
Private Message TalkTalk
Message 2 of 2

Emails sent by me via my talkttalk email service are being rejected and returned by 'postmaster' with the above message. As far as I can gather ( I may be mistaken), I believe this may mean they think I am sending out 'spam'. I am not! 

This began after I aquired a new Lenovo tablet  and transfered the data to it from an Asus table. which will now be redundant. 

Google went mad on it in the process and began to install and transfer all sorts of 'stuff' in the process. I mention this since the email problem started after this episode. I have 'researched' a bit and believe that the IP address supplied by talktalk may have been comprimised in some way.

Can you please assist me with this, in order that I might retain my talktalk address?

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Hi,

 

Try turning your router off for 30 minutes and then try again.

 

This will start a new session which may clear the problem.

 

Let us know how you get on.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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