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scam emails

hiltennis
First Timer
Private Message TalkTalk
Message 2 of 2

I have been receiving 2 or 3 emails a day saying they're from TalkTalk asking me to verify my account, that older versions of Mailbox emails are being disconnected, that I need to update as I'm using an out-of-date version of an email application etc. & asking me to click a link. I haven't clicked, have treated them as scams & blocked the sender. But they keep coming. And I have been having some difficulty sending emails from my phone, though not in receiving them.

Are they all scams & can I stop them? Is the problem on my phone just coincidence?

Any help gratefully received.

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Hi,

It's a scam.

If you hover over the senders details it's also unlikely to be a TalkTalk email address.

Whatever you do, do not click on any links as this could compromise you account.

 

Have you perhaps already clicked on a link? If so this may be linked to your issue sending mail. In which case change your password and run a scan using whatever software you use on the phone to check your malware.


TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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