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email support

Ask us about your TalkTalk email account and Webmail.

support notification

Rusty_2
Conversation Starter
Private Message TalkTalk

Friday

Message 5 of 5

I have received an email ? from the support team about uploading updates & my account has been deemed inactive & my TalkTalk account will be closed down in the next 24 hours.

Is this right or a scam & what does it mean please?

Rusty2
Labels:
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4 REPLIES 4

Rusty_2
Conversation Starter
Private Message TalkTalk
In response to Karl-TalkTalk

Friday

Message 1 of 5

Thanks Karl-TalkTalk

 

Already reported & nothing was opened.

Thanks for your help

rusty2

Rusty2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Gliwmaeden2

Friday

Message 2 of 5

Hi @Rusty_2 

 

Gliwmaeden2 is spot on, this is a Scam email.  Follow the advice to report this to us via the link in the above post, and our Teams can block these emails across our network.

 

Thanks  

Karl. 

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Rusty_2
Conversation Starter
Private Message TalkTalk
In response to Gliwmaeden2

Friday

Message 3 of 5

Thanks Gliwma eden2

 

I hadn't opened anything and I have reported it

Thanks for your help

 

rusty2

Rusty2

Gliwmaeden2
Community Star
Private Message TalkTalk

Friday

Message 4 of 5

Sounds very like a Scam so don't click on anything. 

 

Report it here:https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-email

 

Also read this article and take action, @Rusty_2:

 

https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30...

 

 

 

Gliwmaeden2, a fellow customer.
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