Ask us about your TalkTalk email account and Webmail.
on 21-11-2024 05:11 PM
Dear All
I have a ukgateway email which works fine but... emails are not getting through to anybody who has an icloud.com email address. Apple say:
Your ISP may be blocking the protocol used to send emails (SMTP) across their network. Contact your service provider and ask about SMTP traffic that crosses their network to an external service, such as iCloud. If your service provider blocks SMTP traffic, ask them how you can be exempted from SMTP blocking.
Anybody got any ideas how I can get exempted?
Many thanks
Monday
You're very welcome.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 22-11-2024 09:17 AM
Many thanks Ady. That has sorted it out.
on 22-11-2024 08:25 AM
Hi SHL01, I've just heard that Apple were contacted and it appears they found out they had put a filter in place blocking mail from TalkTalk domains. They've removed that now and you should be able to send those mails again.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.