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email support

Ask us about your TalkTalk email account and Webmail.

ukgateway.net email not working in Email client, eg Outlook

ukgatewayuser
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

Hi

Up to 2 days ago, my @Ukgateway.net email address worked fine in Outlook but now no longer works and just comes up with the username and password box.

I have just reset the password and have no problem logging in via webmail.

I am using POP:

Incoming mail server = mail.talktalk.net SSL ON Port 995

Outgoing mail server = smtp.talktalk.net TLS ON Port 587

Is there currently a problem with using an email client?

 

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

21 minutes ago

Message 1 of 2

Hi ukgatewayuser, the email account has been limited to webmail only. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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