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email support

Ask us about your TalkTalk email account and Webmail.

unable to send email

Marmite123
First Timer
Private Message TalkTalk

on ‎18-11-2024 05:47 PM

Message 4 of 4

I have been using Mozilla Thunderbird as my client for a number of years and now every time I try and send an email I receive the following message

 

send message error

An error occurred while sending mail. The mail server responded . Reject for policy reasons. Please check the message and try again

 

Labels:
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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎20-11-2024 11:38 AM

Message 1 of 4

Hi Hillview, please start a new topic and include as much information as possible including the email settings excluding the username and password.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Hillview
Popular Poster
Private Message

on ‎20-11-2024 11:22 AM

Message 2 of 4

I've got the same issue too

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎20-11-2024 09:09 AM

Message 3 of 4

Hi Marmite123, are you using the setting recommended in the Email Settings help article? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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