webmail

[wozwells55]

Since changing my phone (but not the number), I can no longer use TalkTalk webmail on my mobile.

I have downloaded the app, but it tells me that i am not a TalkTalk App customer.

Can you help, please?

[nambuso-TT]

Hi there @wozwells55 I am very sorry to hear this. Please refresh your page, clear cookies and cache on our current browser or use a different browser and confirm what happens. 

[wozwells55]

I have tried this, but i just get a constant "loading" symbol

[wozwells55]

Thank you.

[wozwells55]

Thank you; will try

[ferguson]

@wozwells55 

Webmail is designed for use via the web as the name suggests, so simply search for "TalkTalk Mail" on your phone's browser and take it from there. 

[fr8ys]

The app is not an email one and is for customers who sign up to a special contract where all help etc. is done via the app.