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FIbre Support

Get expert support with your Fibre connection.

After a power cut today (1 ours) i have lost my internet connection.

Brijesh123
Visitor
Private Message TalkTalk
Message 5 of 5

After a power cut today (6 hours) i have lost my internet connection. Orange light continuously flashing. My network no longer appears in my list. Tried everything, even resetting my router but no joy. Please help!

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4 REPLIES 4

Message 1 of 5

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 5

Try switching it off for a full 30 minutes and/or a pinhole reset. 

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Message 3 of 5

You need to try again to report this if you can call 03451 720088 or try the Chat facility using data, @Brijesh123.

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

There are no staff on here before Monday. 

 

Check opening hours near the foot of the page I linked.

Gliwmaeden2, a fellow customer.
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Brijesh123
Visitor
Private Message TalkTalk
Message 4 of 5

Getting no suppott over call, chat, text and email.

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