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on 08-04-2023 10:20 AM
12 months ago I was offered 150 fiber service I live in a 5 flat/appartment complex in August openreach came and installed the cable on the openreach web site for postcode they listed the complex both as flats and appartments the appartments showed fiber available flats not so Why???? However they also made a pavement error in the installation so it was early 2023 before the mistake was corrected in the mean time I found out what was going on. My account with talktalk is listed as a flat so no fiber service although as an appartment openreach had installed the fiber and their ONT back in August. I have explained all this until I am blue in the face. I have even had two arrangements to install the EERO always cancelled without notice or explanation. Help Help Help
on 26-04-2023 02:28 PM
Hi Nomadrex
The only option is to speak to the Full fibre team, they might be able to raise an ORDI for FTTP.