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FIbre Support

Get expert support with your Fibre connection.

Buffering

MummyW
First Timer
Private Message TalkTalk
Message 3 of 3

Èero/fibre fitted December.  My 5 on catch up starts OK but when it goes into programme I want to watch sometimes it starts and then stops, buffering slows right down and then I can't get it to do anything.  I go right out it initially starts back up but won't go into the programmes at all.  Never happened prior to eero connection

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message
Message 1 of 3

Good morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Does this affect all streaming to this device or just My5? Are you streaming to a TalkTalk TV box, or a smart TV, PC or whatever?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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