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FIbre Support

Get expert support with your Fibre connection.

Can’t connect the broadband

Kelvinkong
First Timer
Private Message TalkTalk

on ‎01-03-2024 06:22 PM

Message 3 of 3

Hi all,

 

I had been move a new addresses, but the broadband from now not working. 

I hope we can fix it asap. 

thanks,

Kelvin

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎04-03-2024 07:17 AM

Message 1 of 3

Hi Kelvin,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk

on ‎01-03-2024 07:25 PM

Message 2 of 3

The support team here won't be back online until Monday. If you need a response asap it is best to contact customer services directly:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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