I have reset my router and entered the default username and password, I have tried multiple browsers and verified my IP address, yet, my pass/user are received as incorrect.
Have you done a factory default of the router's configuration to ensure that the password has been reset to the documented one? This can be done by pressing & holding the small reset switch for about 10 seconds, while it is turned on.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
Are you using the router password (username is admin) quoted on the label on the rear of the router and not the WiFi credentials?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
