Cisco Anyconnect not working

[Robinternet]

Can't connect to work VPN. Please fix urgently.

[Debbie-TalkTalk]

Hi @Robinternet 

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?   

Thanks

[Michelle-TalkTalk]

Hi Rob,

I'm glad to hear this and thanks for confirming 🙂

Thanks

Michelle

[ferguson]

@Lilac1 

Please start your own topic, complete your community profile with your personal details including TalkTalk phone number and/or account number (click here) so that the support team can link your forum identity with your account and then wait for them to respond, they should do so early tomorrow. 

[Lilac1]

How did you get it fixed I still can't connect talk says work will have to give me another vpn that will not happen work says talk talk is the problem it's like catch 22

[Robinternet]

Working now, thank you 

[Michelle-TalkTalk]

Hi Rob,

Thanks for updating your Community Profile.

I've made a change to your router firmware, please can you retest?

Michelle

[Robinternet]

Complete 👍

[Robinternet]

User details complete

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle