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FIbre Support

Get expert support with your Fibre connection.

Connecting to my account

Gooders45
First Timer
Private Message TalkTalk
Message 3 of 3

I have been trying to connect to my account since yesterday . All I get is the buffering circle continually.

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2 REPLIES 2

sabelo-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi there @Gooders45

 

Just checking if you are still experiencing issues when trying to access/login to your MyAccount. Kindly confirm with feedback once you have received this message. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

@Gooders45,

 

Please clear the cache.

 

Ensure that pop ups are allowed and disable ad blockers.

 

Try similarly in another browser. 

 

Let us know if you are then still not able to access My Account. 

 

Staff will respond after the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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