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FIbre Support

Get expert support with your Fibre connection.

Double standards…

Viktor3
First Timer
Private Message TalkTalk

on ‎23-09-2024 07:34 PM

Message 2 of 2

Hi

I want to upgrade to fibre. I have checked if there’s fibre on my building, and showing it is.. but I cannot do that from my account. I’m a customer from Feb 2023. As a new customer showing I can select that option, but as an old customer I cannot…  

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ferguson
Community Star
Private Message TalkTalk

on ‎23-09-2024 07:38 PM

Message 1 of 2

You will be better off to contact the full fibre support team directly and discuss availability and options with them, contact details and opening hours can be found here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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