I use the setting 'Disabled Optimization'
on 22-09-2024 08:43 PM
Message 15 of 15
I use the setting 'Disabled Optimization' on the FAST 5464.
If I reset the router, the 'Disabled Optimization' will probably revert to 'Enabled Optimization'.
The current policy of TalkTalk is to refuse re-Disabling Optimisation.
Say, a year or so ago, I was having some stability problems with the router and had the optimization disabled. Since then the connection has been rock solid on channel 132.
A problem now might arise that the internal memory of the router might become full.
This could happen with the enormous irregular recording by the router of many irrelevant 'DNS resolution failures.'
So, what can I do? I don't know.
On another thread, the OP of that thread said that he was having some problems with the router, and so wanted to add a booster. Then @Karl-TalkTalk suggested that it would be advisable, before adding a booster, to try "using an app such as Wi-Fi analyser, as sometimes Wi-Fi issues can be resolved by proper placement of the router, and examining the Wi-Fi channels in use".
Now if one is going to use a Wi-Fi analyser, and finds a suitable channel, what will be the point of changing a channel. if the channel is re-changed automatically by the internal router 'optimization'?
The conundrum remains.
(I am looking for a special favour from TalkTalk.)
Bill
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14 REPLIES 14
23-09-2024 12:26 PM - edited 23-09-2024 12:26 PM
Message 1 of 15
The last question I asked @Debbie-TalkTalk was,
"If TalkTalk continues with this, can the rest of us come to the conclusion that they are a bit stubborn?"
The answers both you and @Anonymous gave, were irrelevant.
Bill
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23-09-2024 12:11 PM - edited 23-09-2024 12:13 PM
Message 2 of 15
Mine was not a question, it was a comment. Don't you know the difference?
Now that is a question.
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on 23-09-2024 12:08 PM
Message 3 of 15
As I have answered your question I will close this topic.
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23-09-2024 12:07 PM - edited 23-09-2024 12:08 PM
Message 4 of 15
As I said, if you don't have a constructive comment, it becomes ignorable.
Bill
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on 23-09-2024 11:36 AM
Message 5 of 15
Hi Bill
I have read your comment to Michelle but I can't change my answer as it's a business decision that we no longer switch off WIFI optimisation.
I can't change this decision. We can investigate any WIFI issues that you have but we wont be able to switch off WIFI optimisation.
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23-09-2024 11:31 AM - edited 23-09-2024 11:32 AM
Message 6 of 15
You're just doing the same thing as @Anonymous , @Debbie-TalkTalk
Please read my comment to her
Bill
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on 23-09-2024 11:26 AM
Message 7 of 15
Hi Bill
As Michelle has advised switching off WIFI optimisation is no longer an option available to us.
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23-09-2024 11:15 AM - edited 23-09-2024 11:18 AM
Message 8 of 15
Please don't continue repeating that script @Anonymous .
I've heard that dozens of times.
Please say something constructive, otherwise your statements become ignorable.
Bill
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on 23-09-2024 07:59 AM
Message 9 of 15
Morning,
Unfortunately we're no longer allowed to switch off the wifi optimisation. This is a business decision that we can't go against.
Thanks
Michelle
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22-09-2024 09:22 PM - edited 22-09-2024 09:35 PM
Message 10 of 15
Anyway, favours or no favours. You can see from the reasoning above, what is required.
Even @Karl-TalkTalk agrees that one can use a Wi-fi analyzer, and change their channel to a suitable one.
The user selected channel has no effect on TalkTalk. It is just a local thing. It applies only in the local area.
If TalkTalk continues with this, can the rest of us come to the conclusion that they are a bit stubborn?
Bill
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on 22-09-2024 09:10 PM
Message 11 of 15
That's not very nice of you.
Bill
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on 22-09-2024 09:08 PM
Message 12 of 15
We always read everything you write, @Billx.
That's why I said "that is that".
There are no favours.
Gliwmaeden2, a fellow customer.
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22-09-2024 09:03 PM - edited 22-09-2024 09:08 PM
Message 13 of 15
That's why I was asking for a favour. Didn't you read all?
Bill
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on 22-09-2024 09:01 PM
Message 14 of 15
Staff can no longer disable WiFi optimisation, @Billx, and that is that.
Tech teams won't allow it.
Gliwmaeden2, a fellow customer.
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