Double standards…

[Viktor3]

Hi

I want to upgrade to fibre. I have checked if there’s fibre on my building, and showing it is.. but I cannot do that from my account. I’m a customer from Feb 2023. As a new customer showing I can select that option, but as an old customer I cannot…  

[ferguson]

You will be better off to contact the full fibre support team directly and discuss availability and options with them, contact details and opening hours can be found here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529