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FIbre Support

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Eero6 router subnet mask

Message 3 of 3

Hi.

I'm trying to get my eero6 mesh set up, but the default ip address for the router is 192.168.4.1.

I have 2 devices that I want to connect, they don't have dhcp and have addresses in the 192.168.1.x range (old router had 192.168.1.1 IP address).

How can I get out of this, as I can't seem to change the router's IP, and I can't see my 2 devices to change theirs?

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2 REPLIES 2

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 3

Hi @Spiderman1943 

 

Yes, you can set the eeros to use the 192.168.1.0/24 network like old TalkTalk routers.do this.

 

To change this in the app:-

Tap Settings from the Home page, then use the DHCP & NAT option to access IP details.
Select Manual IP, then set the IP address prefix to 192.168.0.0 and input the IP address range. 

 

Typical settings are:-

Subnet IP: 192.168.1.0
Subnet mask: 255.255.255.0
Starting IP: 192.168.1.10 (anything from 192.168.1.2)
Ending IP: 192.168.1.254

Like this, the router will allocate itself the address 192.168.1.1.

Now click the Save button at the top right of the window and a message will be displayed saying that the eero needs to reboot. Accept this & wait until it has done this.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hello,

 

@KeithFrench - would you be able to offer any advice please?

 

Thanks

 

Michelle