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FIbre Support

Get expert support with your Fibre connection.

Engineer visit promised but no show

CaptainDallas
Team Player
Private Message TalkTalk

on ‎24-01-2025 04:44 PM

Message 22 of 22

Hi,

 

TalkTalk have let me down yet again it seems.

I was promised a visit today, in the afternoon for a broadband upgrade,  but no email, no phone call, no sign of an engineer.

I moved a hospital appointment for this - but yet again TalkTalk have failed.

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21 REPLIES 21

Divsec
Community Star
Private Message TalkTalk

on ‎24-01-2025 05:05 PM

Message 21 of 22

Hi @CaptainDallas  could be the upgrade was effected at the exchange or green box. Have you tried rebooting your router and checking your current stats?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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