Today I suddenly had several devices fall off the wifi network, they would state there was no internet on the wifi connection and turning them all on and off again did not solve it.
I therefore did a quick powercycle of the router, made no difference, in fact some of the ethernet wired devices then lost connection.
Did a 30 minute power down, no difference.
Did a factory reset through the routers web interface, connected devices via wifi, still no internet even though the light on the router was solid white. Power cycled again, no better.
Reset again, loaded old previously saved settings, no connections still
Pressed the reset button on the back, made no difference except the led now flashes orange and white and I can't connect to it either wifi or wired.
I had an old HG633 , connected that back up, all works at the moment.
This proves all cabling etc is fine but the FAST router is now dead, I suspect something expired inside earlier that caused wired devices to connect but only some wifi devices could connect, then all wifi lost connect and finally its a brick.
How do I go about requesting a replacement for the FAST router as I believe it is supposed to be much better that the old HG633 I have had to resort to?
