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Sagemcom fast 5359 v 5364

coutinho
Popular Poster
Private Message TalkTalk

Saturday

Message 6 of 6

Hi, had a 5364 on fibre 65 for years. Upgraded to fibre 150 and was sent a 5359 (though told I would get an eero 6! ).  Everything I read online suggests the 5359 is much older and not as good.  Anyone know why I would be sent this? 

Thanks

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5 REPLIES 5

ferguson
Community Star
Private Message TalkTalk
In response to coutinho

Saturday

Message 1 of 6

LOL, thank you for taking my response in good stead!  

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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coutinho
Popular Poster
Private Message TalkTalk
In response to ferguson

Saturday

Message 2 of 6

Google AI - I thought that knew everything! 😅. Thanks for responding 

ferguson
Community Star
Private Message TalkTalk
In response to coutinho

Saturday

Message 3 of 6

"Everything I read online suggests the 5359 is much older and not as good." Where did you see that? Beware what you read online!  😉

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

coutinho
Popular Poster
Private Message TalkTalk

Saturday

Message 4 of 6

Thanks Keith. That's a far clearer explanation than I received from TT. 

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KeithFrench
Community Star
Private Message TalkTalk

Saturday

Message 5 of 6

Hi @coutinho 

 

You are misinformed. The eero has been replaced by the WiFi Hub 3 (FAST5359). This is a WiFi 6 router with the latest security mode - WPA3. It is the standard router now for Full Fibre.

 

The 5364 is the WiFi Hub 1 and is the much older model. If you need any tech support on any of these three different routers, I can provide it.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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