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FIbre Support

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FTTC rate has dropped

Billofthewildwest
Team Player
Private Message TalkTalk
Message 26 of 26

I’m about 3/4 of a mile from the cabinet.


I have been getting 23 Mbs for ages and now 16 is the norm with the same equipment (Draytech Vigor 160 modem and tp-link archer AX73 router, but same issue with stock sagecomm router though with that I only ever got 20Mbs).

 

Is something going on?

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25 REPLIES 25

Billofthewildwest
Team Player
Private Message TalkTalk
Message 21 of 26

Yes, I was just making sure that the key intent was a good length of time disconnected, not just a reboot.

ferguson
Community Star
Private Message TalkTalk
Message 22 of 26

Oops, I meant modem!! Sorry. 

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Message 23 of 26

I suspect m'learned friend meant switch off the router at the mains for a full 30 minutes. 

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Billofthewildwest
Team Player
Private Message TalkTalk
Message 24 of 26

Thanks for your reply. Do you mean take off line for 30 mins (as well as reboot)?

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Divsec
Community Star
Private Message TalkTalk
Message 25 of 26

Hi @Billofthewildwest I've had this with my own kit, draytek and others. Have you tried a 30 minute reboot for the modem. This frequently resets the profile at the exchange and things go back to normal.

I don't work here and all my opinions are my own.
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