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FIbre Support

Get expert support with your Fibre connection.

Fibre150

Daz88
First Timer
Private Message TalkTalk

on ‎31-12-2023 01:54 PM

Message 5 of 5

Hi I currently have Fibre 75 through a standard phone line. I am considering Firbre 150. Can this service use the same phone line connection? Also why does Fibre 150 require a modem?

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4 REPLIES 4

bigkenny
Enlightened One
Private Message TalkTalk

on ‎10-01-2024 06:03 PM

Message 1 of 5

also G.Fast only works if your near the Green cabinet if miles away no good

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Chris-TalkTalk
Support Team
Staff
Private Message
In response to Daz88

on ‎08-01-2024 08:52 AM

Message 2 of 5

Hi Daz88,

 

I can see that Keith has answered your question, if you need any further assistance just let us know


Chris

Chris, Community Team 

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Daz88
First Timer
Private Message TalkTalk

on ‎07-01-2024 10:33 AM

Message 3 of 5

Ok thanks for your input, much appreciated.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎31-12-2023 02:55 PM

Message 4 of 5

I don't know if G.Fast (Fibre 150 over a phone line) is still available any more & if so it was very much down to the equipment in your Fibre cabinet. Fibre 150 is normally delivered over the new full-fibre network now.

 

In either case, the modem contained inside the current modem/routers that TalkTalk supply (e.g. Wi-Fi Hubs 1 & 2), is not compatible with either of these services. That is why you need a separate modem.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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