Get expert support with your Fibre connection.
on 26-08-2025 04:14 PM - last edited on 26-08-2025 05:00 PM by kanya-TT
I've recently changed my package but have been sent and charged £9.95 postage for a new router. My exisiting router works well so I need a Returns label please and to ensure the refund process is actioned.
Gill Moore, A/c No. xxxxxxxx
on 26-08-2025 05:00 PM
Hey there, @gill8990. Please avoid putting out account sensitive information such as your account number on the public post. Rather update your profile on your private note section.
Kanya