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FIbre Support

Get expert support with your Fibre connection.

ITV X

Jimbo151
First Timer
Private Message TalkTalk
Message 2 of 2

 I can only receive sound on this app no picture. It is not an area issue as my TV direct receives both only Talktalk picture reception is not available.

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

What box do you have? Advice differs between boxes such as YouView boxes, see here


https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

 

...to Netgem 4k and TV hub to update apps and perform factory resets.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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