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on 13-01-2024 01:46 PM
I can only receive sound on this app no picture. It is not an area issue as my TV direct receives both only Talktalk picture reception is not available.
on 13-01-2024 02:04 PM
What box do you have? Advice differs between boxes such as YouView boxes, see here
https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612
...to Netgem 4k and TV hub to update apps and perform factory resets.