Look on the TV board, rather than this one that focuses on Fibre support issues, @Purple57.
There's a sticky post at the top of that page that explains what's been going on.
To sort out what box to use, call 03451 720088 during the day. Chat is also available.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
