What box do you have? Advice differs between boxes such as YouView boxes, see here
https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612
...to Netgem 4k and TV hub to update apps and perform factory resets.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
