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FIbre Support

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Internet is blocking Disney+

Mart27-91
First Timer
Private Message TalkTalk

on ‎04-06-2025 06:50 PM

Message 3 of 3

I can’t connect to Disney+ on any device that’s connected to the WiFi! As soon as I turn the WiFi off on my phone it works 

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2 REPLIES 2

nambuso-TT
Support Team
Staff
Private Message

on ‎05-06-2025 08:38 AM

Message 1 of 3

Hi there. @Divsec thanks for the support, @Mart27-91 is Disney+ the only thing you are unable to access when your device is connected to the WIFI?

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Divsec
Community Star
Private Message TalkTalk

on ‎04-06-2025 07:05 PM

Message 2 of 3

Hi @Mart27-91 there is a solution, https://community.talktalk.co.uk/t5/Articles/Using-3rd-Party-DNS/ta-p/2205279

If you are confident making changes to your router. Otherwise it is likely Disney+ will be re over from whichever blacklist it is on.

Regardless your post has been escalated and you should hear soon.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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